Developing Library Offerings:
Practical Concequences from Market Research

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Marcelee Gralapp -- gralappm@boulder.lib.co.us
George Brett -- ghbrett@mindpsring.com

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• History and Overview of Boulder Public Library and Community --[2.1]
  • The Library and it's branches
  • The Community
  
  
• Mission and Roles of Boulder Public Library --[4.1]
  • Mission statement
  • Policy document
  
  
• Survey Process --[3.1]
  • Public Telephone Survey
  • Library Staff Survey
  
  
• Analysis of and response to specific Boulder Public Library Roles in response to both surveys.
  • Education --[5.10]
  • Reference --[5.16]
  • Materials --[5.19]
  • Personal Needs --[5.27]
  • Community Needs --[5.22]
  • Cultural Activites --[5.24]
  
  
• Analysis of and response to other issues raised by both surveys
  • Special populations --[6.1]
  • Broader Community Service --[6.5]
  • Facilities --[7.1]
  • Operations --[8]
  
  
• Process of Implementation, Formalization, and Renewed Evaluation.
  • Activities of the Library Commission, Library Administration &
  • Staff
  • Making recommendations into standard operating procedures
  • Next generation evaluation -- more surveys
  
  
• Questions to be Discussed
  • Barriers to implementation -- real & imagined
  • Opportunities -- known & unknown
  • Partnerships -- surprises, luck, & hard-work

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outline -- main -- exterior -- interior -- pac -- reference -- tap -- art -- learning to read -- quest1